The 2019 new year holiday period: Friday 28th December 2018 - Sunday, January 6, 2019. The Inquiry will be replied from Monday, January 7, 2019
ACworks Co., Ltd. (hereinafter referred to as “Company”) shall establish this Personal Information Protection Policy and strive to protect and properly handle personal information under the philosophy of public mission and respect of personality, as a company handling corporate information and customers information.
Personal information means the information of living individuals, which can identify specific individual (address, name, date of birth, gender, telephone number, e-mail address, occupation and place of work, etc.).
In the case where a customer uses services of the Company, including inquiries, the Company shall keep personal information of the customer. Personal information of the customer so kept shall be used to furnish better products to customers.
The Company strictly manages the personal information of the customer by secure and rational methods to prevent leakage, loss or damage, etc. The Company shall also conduct proper management to keep personal information correct and up to date. At the same time, the Company shall thoroughly publicize the importance of personal information protection throughout the Company and affiliates to strive for sufficiently secure protection.
The Company shall not disclose or sell to any third party or use for any purpose other than the purpose of use of the personal information of the customer without the consent of customers, except for requests of public agencies (courts and the police, etc.).
The Company shall not use personal information for any purpose other than the above, without the consent of the customer. The Company shall not disclose or furnish personal information to a third party without just cause, including the case in accordance with laws and ordinances, etc.; except for the following cases, where personal information may be disclosed and furnished exceptionally.
In some cases, the Company may furnish part of personal information to external outsourcees, including delivery companies, etc., in the course of performing operations of services furnished to customers.
The Company uses the technologies such as cookies, beacons and embedded scripts to improve user experience and analyse user's trend. The details of the purpose and usage of these thechnologies are below.
Storing visitor's preferences and authentication
The Site may store the visitor preferences in cookies. The personal information is never stored in those cookies. You can set your web browser to refuse all cookies. However some features in the Site may not function properly if you refuse cookies.
Google Analytics
The Site uses Google Analytics provided by Google, Inc. to analyze how the visitor use the Site and improve marketing. Google Analytics uses cookies to track visitor's movements. Please refer the Google Analytics Terms of Service and Google Privacy Policy.
Google Analytics Terms of Service
https://www.google.com/analytics/terms/
Google Privacy Policy
https://policies.google.com/privacy
Furthermore you can prevent Google's collection and use of data by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout.
The Company shall conduct research of the use trends of the Site, using access logs (files) for the purpose of improvement in services. By doing so, the Company can statistically obtain site use information from the IP address and referrer information, etc. However, such information shall not be used for the purpose of collection and analysis of personal information.
The content concerning handling of personal information posted on this page shall only be applied within the Site. Transition can be made from the link set on the Site to other site(s), however, the Company shall have no concern about personal information handling policy and content of implementation of protection and management on other site.
When the Company receives important personal information of customers, the Company shall strive to protect personal information both online and offline under a comprehensive management system.
The Company shall comply with the Personal Information Protection Act and any other laws and ordinances and other norms related to personal information.
In the case where a customer desires referral, correction or deletion and disclosure of personal information furnished to the Company, the Company shall respond promptly to a reasonable extent after confirming by the predetermined method that the requester is the principal (in this regard, the Company may charge certain fees in some cases). In the case where a customer desires referral, correction or deletion, etc., and suspension of furnishing to third parties of personal information, the customer shall make inquiries by using the inquiry form. The Company shall respond promptly to a reasonable extent after confirming by the predetermined method that the requester is the principal (in this regard, the Company may charge certain fees in some cases).
In the case where the Company changes this Policy, the Company will notify on the Site.
In the case where a customer considers that the Policy is not being complied with, please notify the Company. After confirming the notified content, the Company will contact you as soon as possible and try to take appropriate actionGo to inquiry form.
Questions about handling of personal information by the Company and requests for disclosure of information shall be sent to the following contact.
The Personal Information Protection Policy shall be governed by the laws of Japan.